Skip to main content
BuildrLab
ServicesModernizationGenAITeamsHow we workTestimonialsContact

Customer Self-Service Portals

Launch a customer portal in 1 day. Account management, order tracking, and support—reduce support tickets.

Reserve a build dayLearn about the sprint

Customer portals reduce support burden and improve satisfaction. Our 1-Day MVP Sprint delivers a working self-service portal where customers can manage accounts, track orders, and get answers—reducing your support ticket volume from day one.

Examples

What we've built.

Real MVPs shipped in this category.

Account management and billing portals
Order tracking and history
Support ticket submission and tracking
Document/file sharing portals
Booking and appointment management
Considerations

Scoping factors.

Things that affect what fits in a day.

  • Deep CRM/ERP integrations add complexity
  • Payment processing needs security review
  • SSO requirements vary by client
  • Mobile app expectations differ from web
Deliverables

What you get.

Typical day-one deliverables.

  • Hosted customer portal with auth
  • Core self-service feature (orders, support, etc.)
  • Account profile management
  • Notification system (email)
  • Responsive mobile design
  • Analytics for portal usage
FAQs

Common questions about customer portal MVPs.

Can customers log in with their existing account?+

We can integrate with your existing auth or set up new customer accounts. SSO with your product depends on your current setup.

What about mobile apps?+

We ship responsive web portals that work great on mobile. Native apps are Build Phase scope.

Can customers make payments?+

Yes—Stripe integration for payments and subscriptions is straightforward. Complex billing scenarios may need more work.

How do you sync with our backend?+

API integration with your existing systems. Real-time sync vs. periodic depends on your architecture.

Can we customize the branding?+

Basic branding (logo, colors) is included. Full custom design systems are hardening or Build Phase work.

Explore more

Related use cases.

Internal Tool

Ship internal tools in 1 day. Admin dashboards, CRUD interfaces, and operational tools—no more spreadsheets.

Learn more

Sales Demo Prototype

Build a sales demo in 1 day. Interactive prototypes that wow prospects—close deals faster.

Learn more

Booking System

Ship a booking system in 1 day. Appointments, reservations, and scheduling—with payments if needed.

Learn more

Ready to build your customer portal?

Book a scope-lock call and we'll confirm if your idea fits in a day.

Reserve a build day
Back to all use cases